Check Sizes Before Ordering
- Please ensure you carefully check all sizes before placing your order. This helps you select the correct item and avoid issues with returns or exchanges.
Return & Exchange Eligibility
- Product Exchanges: We accept exchanges if the product is damaged, defective, or incorrect. The item must be returned in its original packaging.
- Size Exchanges: We do not offer exchanges for size adjustments. Please verify your size before placing your order.
- Returns & Cancellations: Returns and cancellations are not allowed. All sales are final. Only exchanges are permitted within the 7-day period for damaged, defective, or incorrect items.
- Change of Mind: We do not accept returns or exchanges for change of mind.
Non-Returnable Items
- Earrings: Non-returnable.
- Custom Jewelry: Non-returnable.
- Opened or Worn Products: Non-returnable.
- Special Promotional Sale Items: Final sale and not eligible for return or exchange.
One of One Products
- Size Exchanges, Product Exchanges, Returns/Cancellations: We do not accept exchanges, returns, or cancellations. All sales are final.
Made-to-Order (MTO) / Custom Products
- Size Exchanges, Product Exchanges, Returns/Cancellations: We do not accept exchanges, returns, or cancellations. All sales are final.
Refunds and Store Credit
- We do not offer cash refunds. All approved exchanges are eligible for store credit only.
Shipping Returns
- If the courier company is unable to pick up your return shipment, you will need to send the item back to our warehouse at your own expense.
Exchange Process
- Exchanges are subject to product availability. If the item you wish to exchange for is out of stock, you may select an alternative product or opt for store credit.