Return/Exchange Policy

To return your product please initiate a return on our site to receive a free shipping label at returns or exchange.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Drip Project is not responsible for lost or damaged packages when you ship the package back to us for a return/exchange.

You are also responsible to provide Drip Project customer service with carrier and tracking number.

Shipping paid on Returned Items is non-refundable.

Returns

We gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order in exchange for Store Credits.

Refunds

DRIP PROJECT DOES NOT ISSUE CASH REFUNDS FOR ANY REASON.

All Returns/Exchanges are applicable for store credits only.

Non-refundable items

• Earrings
• Custom Jewelry
• Opened or worn products

To complete your return, we require the order number and email address/phone number associated with the order.

Any item that is returned more than 14 days after delivery will not be accepted unless authorized for a special circumstance.